Refund policy

Refund Policy

Effective Date: April 2026


1. Returns

You have 30 days after receiving your item to request a return.

Items must be:

  • Unused

  • In original condition

  • In original packaging


2. Non-Returnable Items

We do not accept returns for:

  • Sale items

  • Gift cards

  • Personal use items


3. Refunds

Once your return is received and inspected, we will notify you.

If approved, refunds are issued to your original payment method.


4. Late or Missing Refunds

If you haven’t received a refund:

  • Check your bank account

  • Contact your credit card provider


5. Exchanges

We only replace items if defective or damaged.


6. Return Shipping

Customers are responsible for return shipping costs.


7. Contact

zemberystore@gmail.com